Return Policy
If there is any issue with your shipment, please contact us within two days of delivery by phone or email. Be sure to keep all items in their original packaging. We’ll be happy to coordinate a pickup, replacement, or credit as needed.
Please note, we are not responsible for pendants that have been unsealed, improperly glued, or lost due to a broken chain.
To request an exchange, call us at 608-758-0807 or email us at orders@madelynco.com